Service and Warranty
CaravanMoverShop specializes in caravan movers. We also provide maintenance and repairs, even if you didn’t buy the mover from us. Our mechanics are mobile and are able to provide help on location.
We carry out maintenance and service for all brands. We follow a standard protocol which helps us to find and solve a malfunction fast. When you visit us we first check whether the mover is fitted correctly and if the battery is working properly. Then we will fix the problem. By using this systematic approach we are able to find the underlying problem and solve it.
We attach great importance to a good warranty and look carefully at the warranty conditions when formulating our advice. The warranty conditions and the way in which they are handled may differ per brand and model.
The movers that we sell and install, such as Reich, Truma and AL-KO, generally come with a 5-year warranty. Apart from our guarantee, you can also claim the guarantee from the manufacturer and its European network service. With Reich you are entitled to a guarantee of 5 years, with AL-KO and Truma 2 years. If you decide to assemble the mover yourself, the warranty is 2 years, but under certain conditions this warranty can be extended to 5 years (only at CaravanMoverShop!). The warranty period on the Go2 mover is limited to 2 years and you are not entitled to use the Truma service network.
We carry out maintenance and service for all brands. We follow a standard protocol which helps us to find and solve a malfunction fast. When you visit us we first check whether the mover is fitted correctly and if the battery is working properly. Then we will fix the problem. By using this systematic approach we are able to find the underlying problem and solve it.
We attach great importance to a good warranty and look carefully at the warranty conditions when formulating our advice. The warranty conditions and the way in which they are handled may differ per brand and model.
The movers that we sell and install, such as Reich, Truma and AL-KO, generally come with a 5-year warranty. Apart from our guarantee, you can also claim the guarantee from the manufacturer and its European network service. With Reich you are entitled to a guarantee of 5 years, with AL-KO and Truma 2 years. If you decide to assemble the mover yourself, the warranty is 2 years, but under certain conditions this warranty can be extended to 5 years (only at CaravanMoverShop!). The warranty period on the Go2 mover is limited to 2 years and you are not entitled to use the Truma service network.
Maintenance
For proper operation of the mover it is necessary that it is well-maintained. You can do a part yourself. Clean your mover after each use and follow our advice on charging the battery. Don’t forget to get the batteries out of the remote control handset in winter. It is advisable to have the mover maintained every two years. We offer a check-up and maintenance service at a fixed price.
Warranty : When the mover is supplied and installed by us
If you have bought the mover from us and have it installed by us and there is a valid warranty claim, you will be assisted free of charge at our workshops. If desired, we can come to your home, but we can charge costs for this. User errors will be charged.
Warranty: Procedure if the mover was bought at us, but you have fitted the mover yourselves
If you have bought the mover from us, but have installed it yourself, we will first check whether the mover has been mounted correctly. Any assembly errors will be repaired and costs will be charged for this. If it appears that an installation error is the cause of the malfunction, we can logically not submit a warranty claim. Experience has shown that most warranty claims are caused by an assembly error. You have significantly less chance of malfunctions if you have the mover mounted by us. Of course, if there is a justified claim, the defect will be resolved under warranty.
Warranty: In the case you didn't buy the mover from us
If you have bought the mover elsewhere, we will first check whether the mover has been mounted correctly. Any assembly errors will be repaired and costs will be charged for this. If it turns out that an installation error is the cause of the malfunction, you cannot make a claim under the warranty. Experience has shown that most warranty claims are caused by an assembly error. You have significantly less chance of malfunctions if you have the mover mounted by us. Of course, if there is a valid claim, the defect will be resolved under warranty. If possible, we declare the labor costs to the manufacturer, depending on their warranty conditions.
Warranty: After the warranty periode
We can also repair your mover outside the warranty. We have almost all parts in stock and will repair the mover as soon as possible. The cost of labor is 80 euros per hour and the cost of installed parts will be passed on. Because we have almost all parts in stock, we can often repair your caravan mover in the short term.
Warranty AL-KO-EP
AL-KO-EP has a strict dealer network. We are a registered dealer of this brand.
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty AL-KO
AL-KO has a strict dealer network. We are a registered dealer of this brand.
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty PowrMover
PowrMover has a strict dealer network. We are a registered dealer of this brand.
As a rule, you can not contact the manufacturer or importer directly with this brand.We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Reich
Reich has a strict dealer network. We are a registered dealer of this brand.
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Truma
Truma has a strict dealer network. We are a registered dealer of this brand.
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.We always recommend buying a mover with a 5-year warranty. However good the mover is, it hangs under the caravan in all weathers and has to endure a lot from dirt and moisture.
If we assemble the mover, you have a warranty of up to 5 years. If you install it yourself, the manufacturer always gives you a maximum of 2 years warranty.
Only at CaravanMoverShop, the warranty can also be extended to 5 years for self-assembly! For each mover it is stated how long the warranty period is.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty PowerXtreme
PowerXtreme has a strict dealer network. We are a registered dealer of this brand.
As a rule, you can not contact the manufacturer or importer directly with this brand.The indicated warranty is the extended warranty. You are only entitled to the extended warranty granted by the manufacturer after registration with the manufacturer. Otherwise you are entitled to 2 years warranty.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Optima
Optima
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty P1mover
P1mover
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Simpark
Simpark
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Kronings
Kronings
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty PurpleLine
PurpleLine
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Obelink
Obelink
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Enduro
Enduro
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Victron
Victron has a strict dealer network. We are a registered dealer of this brand.
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Ojop
Ojop
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty CaravanMoverShop
CaravanMoverShop
You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Tecmate
Tecmate
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Warranty Ctek
Ctek has a strict dealer network. We are a registered dealer of this brand.
As a rule, you can not contact the manufacturer or importer directly with this brand.
Spare parts
If you have damage, or if there are problems after the warranty period, the brands PowrMover, Reich, Truma, and AL-KO offer an almost complete range of spare parts. So, if you have a small problem after the warranty period, you don't have to buy a whole new mover. You can often solve the problem with a separately ordered spare part. The spare parts of most movers are guaranteed available for 10 years. In addition, we have the most extensive range spare parts used and new in stock.
Phone and e-mail
CaravanMoverShop: Reviews
| Our confidentiality policies and procedures
| Terms and Conditions
| Colofon
| Contact
Website: Delivery costs | Customer Services | Basket | Dealers
Media: Facebook | Youtube
Branches: NL-Groningen | DE-Huefingen | ES-Malaga
Website: Delivery costs | Customer Services | Basket | Dealers
Media: Facebook | Youtube
Branches: NL-Groningen | DE-Huefingen | ES-Malaga
©2000-2026 CaravanMoverShop