Which mover?

Demonstration days

Reviews

Delivery costs

Reich

Standaard

Standaard I

Standaard II

MoveControl Comfort

MoveControl Economy

MoveControl Economy Light

MoveControl Trend

MoveControl Cross

MoveControl Compact

MoveControl Ecoline

MoveControl EcoEasy

EasyDriver Basic 1.8

EasyDriver Basic 2.3

EasyDriver Active 1.8

EasyDriver Active 2.3

EasyDriver Active 2.0

EasyDriver Pro 1.8

EasyDriver Pro 2.3

Truma

Carver kabel

Carver 16cm

Carver

Mover S

Mover Se

Mover Go2 RH1

Mover Go2 RH2

Mover SR

Mover SR2

Mover SX

Mover SeR

Mover XT

Mover Smart M

Mover Smart A

Mover Go2 RH3

PowrWheel

1XL

1XL automaat

Kompact

Evo

Evo+

Q-mover

AL-KO

Mammut AMS1

Mammut M20

Ranger S21

Enduro

EM103

EM104

EM203

EM303

EM303+

EM303a

EM303a+

EM304

EM304 Smart

EM305

EM405 Smart

EM505

P1

P1 Manual

P1 Automatic

Simpark

Handmatic

Easymatic

Kronings

Moving

KG2M

PurpleLine

E-Go 200

E-Go 300

E-Go 400 Titanium

E-Go quattro

Obelink

Prestige II

Reich

4WD/2WD MoveControl Comfort

4WD/2WD MoveControl Economy

4WD/2WD MoveControl Compact

4WD/2WD MoveControl Ecoline

4WD EasyDriver Active 3.1

4WD EasyDriver Active 2.8

4WD EasyDriver Basic 3.1

4WD EasyDriver Basic 2.8

4WD/2WD MoveControl EcoEasy

4WD EasyDriver Pro 2.8

4WD EasyDriver Pro 3.1

Truma

2WD Carver

2WD Mover Te

2WD Mover TeR

2WD Mover XT2

4WD Mover XT4

4WD Mover TeR4

AL-KO

4WD Mammut TM4xx












Warranty


If you unexpectedly have a problem with the products purchased with us, the problem with the product will be resolved as soon as possible. We will ask you to send an email in which you describe the problem. You will then receive further questions, or a guarantee number and a step-by-step plan on how we can solve the problem.

Many faults on a product such as a mover can easily be rectified by telephone explanations from our technicians. A common problem is, how do I turn on the remote control ... and if that is successful, how do I automatically move the reels to the belt. It seems simple; but every product is protected against accidental use and after a year it is often unclear how it worked again.

For each product we sell, we mention the manufacturer's warranty. If you have already purchased a product, you can find the factory warranty period on the invoice. In addition to the factory warranty, we always provide a basic guarantee of 1 year on the products and we are very lenient after the indicated period.

What to do in case of a defect


If the product you have purchased from us is defective, you must complete the warranty form on our website. We will then contact you. Sometimes the manufacturer comes to your house to repair the product. You may have to return the defective product to us.

Shipping


If the manufacturer does not come to your house for repair, you must deliver the product to us. You can bring it in or send it by post. After receipt, we assess the product very quickly. Warranty is given on manufacturing and product faults. There is never a guarantee of user errors, wear, damage, etc. The manufacturer assesses whether there is a guarantee. The products sold by us are for consumer use. With professional use you have a one-year warranty and with some brands all warranty claims expire.
We are never liable for consequential damages. Depending on the product, we change it immediately for another repaired or new product or we will arrange for a quick repair. However, we are dependent on the manufacturers and it can therefore take a few weeks.
Below you will find the description of the warranty conditions of the manufacturers. This is a snapshot. The current applicable warranty conditions of the manufacturer should be requested from the manufacturer.

Extended warranty


For some products, the manufacturer gives an extended warranty under the conditions up to 5 years. On products that regularly break down due to user damage or wear (remote controls, accessories, carbon brushes) is usually not an extended warranty.

Optima products


If you have a problem with your Optima battery, you must return the product to us. Provided the defect is detected and provided we have the battery in stock, we exchange the product immediately. Pay attention; follow our advice to optimally charge the battery. A battery should never be deep discharged and you should follow our advice. In practice, due to proper control, batteries almost never have manufacturing faults and the cause is always to be found in a user error. Follow our advice.

Manufacturer's warranty or guarantee provided by us


We always sell the products with a full manufacturer's warranty. We always provide one year warranty on each product. The manufacturers often provide a guarantee for a longer period of time. We mention this period on the website. If the manufacturer can no longer meet its obligations, you are entitled to our basic one-year guarantee measured from the invoice date.

Defect after expiring the warranty


It may be that the product you have purchased is defective after the warranty period provided by us. Do not worry, we have a technical department that may still be able to repair the product. If this is not possible anyway, we offer you a comprehensive leniency scheme. Please contact us by email.

Warranty
Truma


Truma

Truma has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We recommend buying a mover with a 5-year warranty, no matter how good the mover is, it is in a rotten place, after all, where there is always moisture and dirt during driving. When we install the mover, you have up to 5 years warranty. If you assemble it yourself you have 2 years warranty and then up to 3 years of leniency. With each mover is described how long the warranty period is.


Warranty
Reich


Reich

Reich has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We recommend buying a mover with a 5-year warranty, no matter how good the mover is, it is in a rotten place, after all, where there is always moisture and dirt during driving. When we install the mover, you have up to 5 years warranty. If you assemble it yourself you have 2 years warranty and then up to 3 years of leniency. With each mover is described how long the warranty period is.


Warranty
PowrMover


PowrMover

PowrMover has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We recommend buying a mover with a 5-year warranty, no matter how good the mover is, it is in a rotten place, after all, where there is always moisture and dirt during driving. When we install the mover, you have up to 5 years warranty. If you assemble it yourself you have 2 years warranty and then up to 3 years of leniency. With each mover is described how long the warranty period is.


Warranty
AL-KO


AL-KO

AL-KO has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain. You can also contact all service points (dealers).

We recommend buying a mover with a 5-year warranty, no matter how good the mover is, it is in a rotten place, after all, where there is always moisture and dirt during driving. When we install the mover, you have up to 5 years warranty. If you assemble it yourself you have 2 years warranty and then up to 3 years of leniency. With each mover is described how long the warranty period is.


Warranty
PowerXtreme


PowerXtreme

PowerXtreme has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain.

The indicated warranty is the extended warranty. You are only entitled to the extended warranty granted by the manufacturer after registration with the manufacturer. Otherwise you are entitled to 2 years warranty.


Warranty
Ctek


Ctek

Ctek has a strict dealer network. We are a registered dealer of this brand. As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Xenteq


Xenteq

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Optima


Optima

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Ojop


Ojop

As a rule, you can not contact the manufacturer or importer directly with this brand.




Warranty
Victron


Victron

Victron has a strict dealer network. We are a registered dealer of this brand. You can also count on optimal support from the manufacturers and importers. Also during your vacation. We can send you a lost remote control anywhere in the European Union without too much expense. We also have our technicians in a large part of Europe who can help you. We assemble at home in France, Belgium, Germany, Switzerland, Austria and Spain.




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